BetterLife AI at Work
Act IWhy change
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18 bodies of work

Explore the work.

18 collections
CollectionBetterLife work
01
BetterLife digital team

Aila and 爱真.
Working as one.

A short welcome to Hendri’s journey from early experiments to real proposals, films and digital experiences.

User-initiated film · captions included
01
Actual work · built with AI

AI did not replace my work.
It multiplied it.

One conversation grew into proposals, films, family systems and new ways to communicate.

02
Before the meeting

The conversation began before we met.

A short invitation gave clients context before they arrived.

01
Explain whyGive the meeting a clear purpose.
02
Make it recognisableConnect the topic to real family life.
03
Listen soonerUse meeting time for the client.
Complete pre-meeting legacy discussion guide
Complete private legacy conversation invitation
03
Past → today

From spreadsheet to guided conversation.

The facts stayed. The experience became easier to understand and discuss.

PAST · SPREADSHEETPast proposal shown as a dense spreadsheet table
TODAY · GUIDED PROPOSALAIA Ultimate Critical Cover key benefits presentation page

See the proposal clients receive today.

Start with the familyLead with the protection story.
Show the hierarchyMake benefits and choices scannable.
Guide the conversationExplain rather than transmit.

Different cases are shown. Compare communication—not figures.

04
Client E AIA Premier Disability Cover proposal cover
Client E · income protection

The proposal became personal.

The story begins with Client E’s family role, then explains the protection.

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05
Retirement conversation · 11-page guided journey

The deck became a guided story.

One focused page at a time, organised around the client’s decision journey.

Client-facing retirement deck page
06
BLIS family policy summary for Client A
One family · four views

Policies became a family picture.

One structure makes each family member’s coverage easier to compare.

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07
From deck to film

The proposal could move.

A 79-second film carries the same facts in a clearer sequence.

01Set the need.
02Show the priorities.
03Compare the options.
04Clarify the recommendation.
08
Family systems

Documents became systems.

01PeopleWho depends on the plan?
02PurposeWhat must continue?
03TimingWhen is support needed?
04AccessWho can act, and how?
Professional confirmation
Legal, trustee, tax and financial outcomes require professional advice.
09
Family Trusts · Standby & Insurance Trust
Two guided experiences

Websites became conversations.

Aila connects funding, instructions and family continuity in one guided explanation.

01Clarify the family’s need.
02Connect people, purpose and funding.
03Prepare for professional advice.
10
BLIS quality engineFrom complexity to understanding.
InputComplex material
  • Facts
  • Family context
  • Product documents
OutputClear communication
  • Meaning is clear
  • Evidence is visible
  • Next step is understood
BLIS

Quality became repeatable.

BLIS turns judgement into a production standard.

Selected principle

StoryFirst

Begin with human meaning before asking the reader to act.

11
Prosperia Issue 1 cover
Prosperia · Issue 1

An idea became a living world.

Story and characters make financial learning inviting.

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12
One Life

The decision could be felt.

Financial choices become visible life consequences.

ChooseMake a decision.
ExperienceSee the trade-offs.
ReflectConsider the family impact.
PlanTurn reflection into action.
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One connected system

One standard. Many useful experiences.

PrepareResearch and context
ProposeClient decks
ExplainPolicy views and films
PlanFFP and trusts
ContinueFamily tools
CreateStories and media
One source of truth.
One quality language.
14
The boundary

AI handles complexity.
I keep the judgement.

AI supports

ResearchStructurePrototypesProductionTesting

People remain responsible for

TrustEmpathyJudgementAdviceAccountability
More human time for work that matters.
15
What changed
AI did not replace the BetterLife way of working.
It helped us express it with greater clarity and consistency.

More clarity. More consistency. More time for people.

PrepareProposeExplainPlanContinueCreate
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